This Privacy Policy governs the manner in which FleetHero (“FleetHero”, “Us” or “We”) collects, uses, maintains, and discloses information collected from users (“Users” or “You”) of its website located at www.fleethero.ai (the “Website”). The Company's website is a Transportation Technology Web Application. By using the Company website, you consent to the data practices described in this statement.
Our primary goals in collecting information are to provide and improve our Services, to administer your use of the Services (including your Account, if you are an Account holder), and to enable you to enjoy and easily navigate our Services.
Account Information and Information You Provide Us. When you create an Account we'll collect certain information that can be used to identify you, such as your name, phone number, email address, and office addresses (“Personally Identifiable Information” or “PII“). We may also collect certain information that is not PII because it cannot be used by itself to identify you, such as your DOT number and carrier name. Further, we receive and store any other information that you knowingly provide to us.
Location Information. In some cases we collect and store information about where you are located, such as by converting your IP address into a rough geolocation or through GPS or wireless network triangulation. We may use location information to improve and personalize our Services for you (for example, by helping you determine location of a reported incident by a driver).
Information Related to Use of the Services. Our servers automatically record certain information about how Account holders, and any other End Users, (“Users”) use our Services (we refer to this information as “Log Data”). Log Data may include information such as a User's Internet Protocol (IP) address, browser type, operating system, the web page that a User was visiting before accessing our Services, the pages or features of our Services to which a User browsed and the time spent on those pages or features, the links on our Services that a User clicked on, driving logs entered into the Services, documents uploaded to the Services, messages exchanged on the Services and other statistics. We use this information to administer the Services and we analyze this information to improve and enhance the Services by expanding their features and functionality and tailoring them to our Users' needs and preferences. We may use a person's IP address to fight spam, malware and identity theft. We also use the IP Address to generate aggregate, non-identifying information about how our Services are used.
Information Disclosed for Our Protection and the Protection of Others. It is our policy to protect you from having your privacy violated through abuse of the legal systems, whether by individuals, entities or government, and to contest claims that we believe to be invalid under applicable law. However, it is also our policy to cooperate with government and law enforcement officials and private parties. Accordingly, we reserve the right to disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary: (i) to satisfy or comply with any applicable law, regulation or legal process or to respond to lawful requests, including subpoenas, warrants or court orders; (ii) to protect our property, rights and safety and the rights, property and safety of third parties or the public in general; and (iv) to prevent or stop activity we consider to be illegal or unethical.
FleetHero may collect non-personally identifiable information about you whenever you visit the Website. Such information may include the Internet Protocol (IP) address of the computer you used, the type of browser and operating system you used, the date and time you visited the Website, the Internet address of the site from which you linked to the Website, and which pages you viewed on the Website.
FleetHero may use “cookies” to enhance your experience with the Website. A cookie is a small text file that is stored in your computer so that the Website can recognize you and keep track of your preferences. Use of cookies help to measure aggregate web statistics, such as collecting the number of Users to the Website, the number of repeat Users and the most popular webpages, to serve relevant content to a User as he/she browses the Internet, and for other purposes. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, however, some parts of the Website may not function properly.
We take reasonable measures to protect the information that we collect from or about you (including your PII) from unauthorized access, use or disclosure. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We use third party service providers, including, for example, Mailchimp, Supabase and Vercel Analytics, to help us operate the Website and administer activities on our behalf, such as website analytics, email mailing list and creating user accounts. These third party vendors may have access to User information, which becomes subject to their individual privacy policies.
FleetHero may also share personally identifiable information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of its business to another company. Moreover, FleetHero may share personally identifiable information about a User upon obtaining the User's consent.
As noted in our Terms of Services, our Services are not directed to children under 13 and we do not knowingly collect PII from children under 13. If we learn that we have collected PII of a child under 13 we will take steps to delete such information from our files as soon as possible.
We are constantly trying to improve our Services and provide our users with more features. Any information that we collect is subject to the privacy policy in effect at the time such information is collected. We may, however, modify and revise this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we'll notify you of such changes by posting them on the Site or by sending you an email or other notification, and we'll indicate when such changes will become effective. Please note that if you've opted not to receive legal notice emails from us (or you haven't provided us with your email address), those legal notices will still govern your use of the Services and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes.
If you have any questions about this Privacy Policy or anything relating to the Website, please contact us at support@fleethero.ai.